ADDITIONAL FEEDBACK:
We had a lovely stay!
OTHER SUGGESTIONS:
Had a great stay. Appreciated that the design of the room was modern and updated! — Some small things, such as shower curtain being a bit mildew-y, plus strong artificial fragrance upon walking in. Otherwise, we had an excellent stay.
Our first over night trip during the pandemic and we were a bit nervous. Our relatives sent us your way and the TA reviews are accurate. The staff on the phone at the place were appropriate, polite and professional. And coming off a drive from the North Shore, it was good to find you right away.
The price was right, the breakfast was good and the cleanliness was high. They have figured out how to do “this” and make one comfortable and feel at ease. It is easy to recommend you.
OTHER SUGGESTIONS:
Bathroom light needs to be replaced in room 18. Other than that everything was good.
OTHER SUGGESTIONS:
Yes
ADDITIONAL FEEDBACK:
Really enjoyed our one night stay in the cottage. Thumbs up for unique COVID workarounds. Check in was quick. Room was clean, except for stove. Loved outside small patio. Beds and pillows comfy. Nice homemade baked goods in breakfast bag. And checkout super easy!
OTHER SUGGESTIONS:
Room 21 needs room darkening shade in front window.
ADDITIONAL FEEDBACK:
Friendly staff and very accommodating. Clean as a whistle! Breakfast was outstanding with so many choices. Location was excellent. Very charming place to stay!! Fair pricing as well. We would return there without hesitation.
OTHER SUGGESTIONS:
No! Everything was perfect!!!
Loved our visit, easy to get to and great location to restaurants and shops. We had to change our visit at the last minute, they were so accommodating and worked with us reschedule our visit. Great customer service! Will definitely be back and recommend this Inn to everyone!
We have been staying in this Sandwich Inn, 4 to 6 times, every time we visit the Cape Cod! It has been a very nice and restful mini-vacation for us staying in the Inn. The rooms are very clean and the various amenities functions ver well, too! The security is also very good, parking is spacious, it is convenient near stores and ambiance of sightseeing , like near the Cape Cod canal.
I was charged an extra $150. I contacted the front desk and manager about it thinking it was a mistake. The front desk replied that this was their room damage fee which I did not cause. I was confused and replied asking what the room damage was and received no response. Really disappointing seeing as Ill have to go through the trouble of disputing this charge, and it was otherwise decent area to stay in.
ADDITIONAL FEEDBACK:
The room at this Inn are very clean and the bed is an excellent sleeping bed.
The breakfast as it is, due to the covid, we miss the “usual sit down breakfast”.
Still, the coffee is very good!
OTHER SUGGESTIONS:
It would be more than appreciated, if we could stay in this Inn, in one of the studio rooms! The studio rooms are more spacious and very comfortable for us, senior travelers, Thanks!
ADDITIONAL FEEDBACK:
If you could invest in a $40 umbrella, then our food and coffee wouldnt have gotten drenched in the rain. The office literally left our food on a table out in the rain. Also, check to make sure your phones work. Ours was dead.
ADDITIONAL FEEDBACK:
I found the freezer in the refrigerator completely filled with frost. I called the office and a replacement fridge was quickly supplied.
I found the filters in the air conditioner/heater unit clogged and cleaned them myself.
The room phone was not functional.
Dehumidifier has an extremely loud fan.
Suggestion: In first floor units, window film and/or top down/bottom up blinds would provide privacy while still allowing the blinds to be open.
Overall, another nice stay. I plan to return.
OTHER SUGGESTIONS:
See comments above.
ADDITIONAL FEEDBACK:
THIS IS STILL MY FAVORITE! I STAY AT COUNTLESS CHAINS about 180 DAYS a YEAR! THIS IS THE BEST!
OTHER SUGGESTIONS:
DON’T CHANGE a Thing!
ADDITIONAL FEEDBACK:
Check in / check out was very easy
Due to COVID you had to order breakfast and pickup at office. Office staff was very pleasant and attentive.
We will be back to stay
ADDITIONAL FEEDBACK:
I love the Sandwich Inn & Suites and have stayed here several times over the last 20 years. Usually Excellent in every way…rooms are clean and spacious, location is great, service is usually excellent. But during this CV19 time the service and the breakfast was naturally a little off. I look forward to returning when things get back to “normal”. Knowing that I will ENJOY this quaint Piece of Heaven again.
ADDITIONAL FEEDBACK:
I know that Covid has seriously impacted you previous breakfasts, and you’re doing you absolute best.
OTHER SUGGESTIONS:
No, we loved it and will be back!
Great Spot, close to town and beaches, but nice and secluded feeling. So much character. Rooms are clean and very nice.
POSITIVE:
Nice quiet location, right off Rt. 6A. Room #25 was very clean. Adequate for two people. A very fair price per night in October. Flat screen was good. Wonderful gal in the office was very helpful. Because of Covid 19 and distancing, you must call in your breakfast the night before from the menu, and pick it up at a time that you choose. The bag will be on the outside table next to the office. A nice assortment of items.
NEGATIVE:
King-size bed was a little bit tired. Dated motel that has been updated. Unfortunately, Covid19 demands breakfast be served in a bag. I wouldn’t call it a resort, even though the pool was closed for the season.
Check in was quick and very COVID aware. Room was clean, nicely stocked and quiet. Beds and pillows very nice. Free breakfast a plus and checkout a breeze. Enjoyed our one night stay.
ADDITIONAL FEEDBACK:
Everything was up to date and clean. Nothing was lacking in the room. The breakfast was great, considering COVID 19…we were able to order exactly what we liked……and not given a mystery bag. My husband ordered a coffee cake and it was awesome! Either home made or bakery quality. Would definitely stay here again.