Review by Kathryn on 7/25/20. Posted via Hotel Survey. Rated 10 out of 10.

ADDITIONAL FEEDBACK:

Your hotel was the absolute perfect spot for us to stay near my parents home in Sandwich. We couldn’t stay with them due to Covid and the set up of your facilities, along with contactless check in/out and cleanliness, made this the best alternative! Thank you and we will be back!

OTHER SUGGESTIONS:

If possible remove minimum night stays so we have more flexibility with travel, but I understand it’s peak season.

Review by Claudette on 7/23/20. Posted via Hotel Survey. Rated 10 out of 10.

ADDITIONAL FEEDBACK:

We loved everything. I only wish the pool and the gardens, around the pool patio were kept up. It would be nice to have distance seating around the pool and the opportunity to sit 6ft apart with our feet in the water. That and the extreme heat in the laundry room is ridiculous stifling. The AC was broken in there so I didn’t do my laundry. The heat in the laundry room and the pool are the only things I would work on. We would like to return next summer or visit your Kittery Maine location. Everyone was very accommodating even when I asked about the pool they said it was like that for 4 years but if there was anything else they could do to make my stay better since they pool was down to let them know.

OTHER SUGGESTIONS:

Just to reiterate what I wrote before, to fix the pool and have next seating and gardens around the pool and to fix the AC in the laundry room is all that needs work. Everything else including the cleaning staff, desk staff, and kitchen staff was wonderful.

Review by Jim on 7/23/20. Posted via Hotel Survey. Rated 10 out of 10.

ADDITIONAL FEEDBACK:

our keys kept needing to be reactivated… we literally needed to reactivate a key pass 3-4 times. Also, I had my husband bring a dustpan and broom to keep up with foot traffic (inevitable when having a good Cape time). I suggest supplying one in each room, especially during times when housekeeping is not entering on a daily basis. Other than those things…and even with those things, everything was wonderful. Thank you.

OTHER SUGGESTIONS:

dustpan and broom in each room

Review by Stalin on 7/22/20. Posted via Hotel Survey. Rated 8 out of 10.

ADDITIONAL FEEDBACK:

As already shared with the hotel manager, the floor was not swept prior to my arrival. With no viable alternative, I resorted to sweeping it myself before enjoying my stay. I took this incident as a lapse in an otherwise clean and well functioning hotel facility.

OTHER SUGGESTIONS:

Quality control room preparation before making it available to guests. A simple checklist would serve this purpose.

Review by plucas728530 on 7/21/20. Posted via TripAdvisor. Rated 5 out of 5.

The room we stayed in was updated and and very nice. Kid-friendly. Within 1 mile is a shopping plaza with a hardware store, liquor store, bank and supermarket. 3 different ice-cream shops were within 1 mile of the inn. Lots of seafood options. There is also a pizza place and pub-style place (British Beer Co.) but we did not eat at these places. We really came to eat seafood and did so everyday. A bait and tackle shop was only about 2 miles away, which I needed because I would take my kids fishing. The town beach costs $20 per day or $50 per week and has a natural lazy river so bring an appropriate float. There is another beach in Sagamore only 10 minutes away also. If you want to use a boogie board, just make sure that you don’t do it in front of any lifeguards - not allowed.

The local bakery made us a fantastic cake. I would come back for sure. I never use the drawers at hotels, but I opened one and it needed to be cleaned. Management here is great, timely and responsive. Washer and dryer are available (takes quarters only and costs $2.50 total). Breakfast was perfect for a family on the go like ours. I would go back for sure.

Review by Peter on 7/21/20. Posted via Hotel Survey. Rated 10 out of 10.

ADDITIONAL FEEDBACK:

Staff, food and rooms were great. This place is in a great location. It’s only 1 mile from a shopping plaza, which was great for my runs every morning. The local town beach and a beach in Sagamore were only minutes away and we ordered a cake for a party at a local bakery. It was excellent. Sandwich is a very kid-friendly town which was important to us. I had to give only an “8” on cleanliness because it was very obvious that the inside of the drawer of the nightstand had not been cleaned at all (hair and debris were inside). We didn’t use it, but it needed to be cleaned. Outside of that, everything else was perfect. I would come back for sure and recommend it to anyone.

OTHER SUGGESTIONS:

Just make sure that every inch of the room is cleaned and sanitized, inclusive of the inside of the drawers in the furniture.