ADDITIONAL FEEDBACK:
Room was not even entered by any staff until I complained. Our wet towels were not picked up, no clean towels left, trash can was overflowing, coffee mug not cleaned or replaced. Well of course not! No one even went in to see if any of these things needed to be done. Also no top sheet duvet with blanket is too warm, so a top sheet is needed. Electric cords hanging down the wall and we found another extension cord behind the bed. We were extremely disappointed as we and our family have stayed at what was Shady Nook for Many years. Being in Cape Cod again was wonderful and we plan to come back in September but we will stay elsewhere. I teared up when we arrived———what a let down. does the Fire dept know about all the extension cords?
OTHER SUGGESTIONS:
I think I just made most of them, but how about a little bigger rug beside the bed and a safety bar beside the bathtub. And why was there a broom and dust pan in our room? The room rate was Way Too High for so little service.