Review by Elizabeth on 6/2/21. Posted via Hotel Survey. Rated 9 out of 10.

ADDITIONAL FEEDBACK:

The room was clean and large, the amenities were exactly what I expected at the price point and everything in the room was functional. Over the phone and at check out the staff was pleasant and friendly. Unfortunately we had a rough road getting into our room. We called the hotel to let them know we would be arriving late (around midnight) and they told us they would place the key and the room info in a mailbox for us to retrieve upon arrival. When we arrived around 12:30am there was an envelope in the mailbox with a room key, however there was no room number. We called the overnight manger two times with no answer (it was the middle of the night…) so to get into our room we had to use the key card to check random rooms until a door opened, we ended up trying 5-6 rooms until we found ours. The staff the next morning was apologetic.