ADDITIONAL FEEDBACK:
Hi there, we did feel that the price was great. The room was not as clean as expected… dirt next to the frig, windows (that we touched to open) very dirty. There was no water on two occasions. We would still consider staying again.
OTHER SUGGESTIONS:
It could have been cleaner, always a supply of water and consider finding a local bakery to make muffins, etc. for you.
ADDITIONAL FEEDBACK:
I have not received my receipt. Please send ASAP
Thoughtfully laid out in a wooded area, Sandwich Inn and Suites is roomy and peaceful. We were really impressed with how they balanced COVID precautions and friendly hospitality. Check in and check out were no-contact, and the to-go breakfast included in the room fee was ample and quickly prepared. Staff was very accessible by phone and very warm. Some furniture a little worn, but beds were comfortable and rooms were spotless.
ADDITIONAL FEEDBACK:
This is a charming motel/inn located in a wooded area, thoughtfully laid out. Rooms are large. These folks have figured out how to balance COVID precautions and hospitality! No-contact check in and check out, and breakfast to go bags. The staff is instantly accessible by phone and very friendly and responsive. We lucked into staying here as a result of car trouble, and it was a soothing answer to a high-stress situation!
OTHER SUGGESTIONS:
Some furniture (e.g. wooden chairs in room) a bit worn!
Property and room extremely clean
ADDITIONAL FEEDBACK:
Great value for the price! Really enjoyed our stay, next time I will stay further back because Suite #1 was right on the road and we could hear all the traffic, besides that, everything else was great!
Great little place. Series of small buildings with 3-4 rooms (?) per building - cute and well maintained. Friendly staff and quiet and safe environment. Lots of local amenities. Will return!
We have driven by the Sandwich Inn dozens of times and always thought it looked cute. When we were looking to book a quick, last minute couple of day during school vacation week, we were pleasantly surprised at the affordability of this place. It did not disappoint. We were a bit nervous when we rolled up on Patriots day to several young children boisterously playing, but once our door was shut the noise was abated. The rooms were spacious, adorable and immaculate. The grounds were lovely, beautifully landscaped with lots of wild birds. Breakfast could be ordered by phone, and was waiting on the patio in a minute or two. We will definitely be back!
POSITIVE:
Everything. Easy access right off the main road, but secluded from noise everywhere on property. Charming cottage like atmosphere made the experience so much more than your average hotel. Excellent COVID protocols in place and detailed information about area attractions, restaurants and amenities all within a short radius. Excellent WiFi ability/speeds
NEGATIVE:
Tv difficult to operate but not a priority for us so we just left it.
ADDITIONAL FEEDBACK:
I love staying at your inn. I grew up in Sandwich so I am always looking for a friendly place to stay and will do so in the future. Thank youl
The Standard unit with two beds was so clean. There was a mini kitchen in the apartment that was awesome! The TV gave access to many great movies (reruns)! The room was a little plain looking but had all the necessary items in it. The beds were very comfy! I enjoyed my 1 night stay in this hotel. The Staff were excellent and very helpful and easy to approach.
ADDITIONAL FEEDBACK:
I really appreciated all that you did to reduce contact points during this challenging time. Your staff was very friendly and helpful over the phone, and made me feel better about traveling to your inn. I’d definitely return for another stay. One bit of feedback, many of the doors were super squeaky, and the door to the unit I stayed in was drafty. Some wd-40 for the squeaks and a small adjustment to the door to reduce drafts would go a long way for short money. I especially wanted to wd-40 the door to the unit next to me, as they went in and out a lot and it was loud.
I loved it here! Such a cute cozy little place. Customer service was amazing even with no physical contact by any of the staff. The room was clean and the bed was so comfy. I wished we had more time to fully enjoy this place. We will be back for the summer!
POSITIVE:
Breakfast was fine and I would imagine it would be better if it wasn’t for covid. The selection was okay, and prepackaged
POSITIVE:
Nice secluded stay with a comfy bed. The staff was welcoming and the check-in process was very easy.
NEGATIVE:
Breakfast was not so great. We expected better quality items to pick from. The menu should be improved to improve ratings.
ADDITIONAL FEEDBACK:
Excellent
ADDITIONAL FEEDBACK:
Loved your hotel and will definitely call to stay there again! Thanks!
OTHER SUGGESTIONS:
Having a towel/wash cloth for each person for each night of the stay in the room upon arrival.
POSITIVE:
Beautiful location. Breakfast was good too
POSITIVE:
The place was very clean and quaint. All new bathroom fixtures. Bathroom very clean also. No carpet, so made our room even cleaner. The Owners and Staff are doing all they can taking precautions keeping everything clean and safe during this Pandemic, so we felt good staying there. The place is also well lit at night, so we felt safe there. The place is also near everything we wanted to do and go to. Great Restaurants, bike trail, grocery store beaches and the Christmas Tree Shop. My husband and I will definitely stay there again.
ADDITIONAL FEEDBACK:
The curtains had cigarette burns in them and one of the chairs were heavily stained. Found some small ants next to microwave.
OTHER SUGGESTIONS:
If you have room than do not put someone right next door.